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How to reconnect your LinkedIn account

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Click the purple Evaboot button on Sales Navigator. The Launch export page that opens saves your LinkedIn cookies. You do not need to click Launch export.

When you need this

Section titled “When you need this”

Use these steps when Evaboot says your LinkedIn connection has expired, or that no Sales Navigator account is connected.

The cookies saved on your Evaboot account are missing, or LinkedIn no longer accepts them. Evaboot cannot create a new LinkedIn session. The seat stays blocked until the Launch export page has opened and saved a fresh session.

Before you start

Section titled “Before you start”
  • Same Evaboot account. Sign in as the account your API key, CLI, or connector uses. Cookies saved on a different login do not fix this one.
  • Chrome or Edge. The extension does not run on Safari or Firefox.
  • One extension. Two Evaboot extensions at once cause a different failure. See How to Install the Latest Evaboot Extension.

Steps

Section titled “Steps”
  1. Sign in at dash.evaboot.com.
  2. Install the current extension if Chrome does not already have it: Add the Evaboot extension. On that page, click Add to Chrome, then Add extension.
  3. Open a Sales Navigator search or lead list while you are logged in to LinkedIn.
  4. Click Export Leads. On a search the same button reads Export with Evaboot. Export Leads button on a Sales Navigator list
  5. Leave the Launch export page open for a moment, then close it. Evaboot saves your session when this page opens. Do not click Launch export unless you also want the leads. The Launch export page. Closing it saves the session.
  6. Retry the command or tool that failed.

Second method: copy the cookies into the chat

Section titled “Second method: copy the cookies into the chat”

Use this when the purple button is missing, or the Launch export page does not open.

  1. On the LinkedIn page, right-click and choose Inspect. Right-click the LinkedIn page and choose Inspect
  2. In DevTools, click >> and choose Application. Open the Application tab from the DevTools overflow menu
  3. Under Cookies, select https://www.linkedin.com. Copy li_a and li_at. Paste both values in the chat. Copy li_a and li_at from the linkedin.com cookies

The chat saves them on your Evaboot account. You do not need to click Launch export.

What does not refresh the cookies

Section titled “What does not refresh the cookies”
  • Installing or reinstalling the extension, then stopping there.
  • Opening Sales Navigator without clicking Export Leads.
  • Signing in to a different Evaboot account than the one the failing tool uses.

If it didn’t work

Section titled “If it didn’t work”
  • No purple Evaboot button. Hard-reload Sales Navigator (Cmd+Shift+R / Ctrl+Shift+R). At chrome://extensions/, confirm exactly one Evaboot extension is enabled.
  • The install page shows an error. The Chrome Web Store listing was just reissued. Tell us in the chat. Do not search the store for “Evaboot”.
  • The same error comes back. Tell us in the chat, with the email on the Evaboot account. We can see whether the new cookies landed.
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